WordPress plugin comparison
Hive Support vs JS Help Desk
At a glance
- JS Help Desk has more active installs: 7K+, against 30+ for Hive Support.
- On a typical day, JS Help Desk is downloaded about 223 times, Hive Support about 15.
- Hive Support is rated higher: 5.0 out of 5 from 2 reviews, against 3.7 from 74 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against May 25, 2026 for Hive Support.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 7.0.8 for Hive Support.
- JS Help Desk has been around longer: since 2014, against 2023 for Hive Support.
Line by line
JS Help Desk leads on 6 of 7 comparable lines.
| Metric |  Hive Support |  JS Help Desk |
|---|---|---|
| Popular rank | #24,318 | #2,493 |
| Active installs | 30+ | 7K+ |
| Downloads, last 30 days | 325 | 24.1K |
| Rating | 5.0(2) | 3.7(74) |
| Support threads resolved | – | – |
| Tested up to | 7.0.8 | 7.1.4 |
| Search multiplier | ×0.27 | ×0.72 |
| Last release | 5 months ago | 6 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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