WordPress plugin comparison
HelpJet vs JS Help Desk
At a glance
- JS Help Desk has more active installs: 7K+, against 100+ for HelpJet.
- On a typical day, JS Help Desk is downloaded about 223 times, HelpJet about 26.
- HelpJet is rated higher: 4.5 out of 5 from 2 reviews, against 3.7 from 74 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against Sep 23, 2026 for HelpJet.
- Both are tested up to WordPress 7.1.4.
- JS Help Desk has been around longer: since 2014, against 2026 for HelpJet.
Line by line
JS Help Desk leads on 5 of 6 comparable lines.
| Metric |  HelpJet |  JS Help Desk |
|---|---|---|
| Popular rank | #13,562 | #2,493 |
| Active installs | 100+ | 7K+ |
| Downloads, last 30 days | 758 | 24.2K |
| Rating | 4.5(2) | 3.7(74) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.37 | ×0.72 |
| Last release | 1 month ago | 5 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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