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WordPress plugin comparison

Chatway Live Chat vs HelpJet

At a glance

  • Chatway Live Chat has more active installs: 30K+, against 100+ for HelpJet.
  • On a typical day, Chatway Live Chat is downloaded about 204 times, HelpJet about 26.
  • Chatway Live Chat is rated higher: 5.0 out of 5 from 776 reviews, against 4.5 from 2 reviews.
  • Chatway Live Chat was updated more recently: Oct 27, 2026, against Sep 23, 2026 for HelpJet.
  • Both are tested up to WordPress 7.1.4.
  • Chatway Live Chat has been around longer: since 2023, against 2026 for HelpJet.

Line by line

Chatway Live Chat leads on 6 of 6 comparable lines.

MetricChatway Live ChatHelpJet
Popular rank#1,065#13,516
Active installs30K+100+
Downloads, last 30 days6.1K740
Rating5.0(776)4.5(2)
Support threads resolved100%–
Tested up to7.1.47.1.4
Search multiplier×2.32×0.37
Last release14 days ago1 month ago
Requires PHP–7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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