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WordPress plugin comparison

HelpJet vs Smartsupp

At a glance

  • Smartsupp has more active installs: 20K+, against 100+ for HelpJet.
  • On a typical day, Smartsupp is downloaded about 188 times, HelpJet about 26.
  • Smartsupp is rated higher: 4.7 out of 5 from 131 reviews, against 4.5 from 2 reviews.
  • Smartsupp was updated more recently: Oct 4, 2026, against Sep 23, 2026 for HelpJet.
  • Both are tested up to WordPress 7.1.4.
  • Smartsupp has been around longer: since 2014, against 2026 for HelpJet.

Line by line

Smartsupp leads on 6 of 6 comparable lines.

MetricHelpJetSmartsupp
Popular rank#13,516#1,208
Active installs100+20K+
Downloads, last 30 days7405K
Rating4.5(2)4.7(131)
Support threads resolved––
Tested up to7.1.47.1.4
Search multiplier×0.37×0.92
Last release1 month ago1 month ago
Requires PHP7.45.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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