Smartsupp – live chat, AI shopping assistant and chatbots
v3.10by Smartsupp · updated 1 month ago
Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
- Rank
- #1,211
- Down2 vs yesterday
- Active installs (est.)
- ≈ 25,000
- 20K+ reported · Medium
- Total downloads
- 401.9K
- 401,916 all-time
- Rating
- 4.7/5
- 131 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
Smartsupp at a glance
Smartsupp is a WordPress plugin by Smartsupp with 20K+ active installs, the #1,211 most popular plugin on WordPress.org. On a typical day it’s downloaded about 188 times, 95% more than the month before. It’s rated 4.7 out of 5 from 131 reviews. Version 3.10 came out on Oct 4, 2026 and is tested up to WordPress 7.1.4. It leads the 13 plugins tagged “online chat”. It was first released in 2014.
Chart time range
Applies to every chart below. History from Oct 9, 2026, 31 days.
Downloads over time
Download stats5.7K downloads · the last 30 days
View as table
| Date | Smartsupp |
|---|---|
| Nov 4, 2026 | 180 |
| Nov 3, 2026 | 190 |
| Nov 2, 2026 | 186 |
| Nov 1, 2026 | 160 |
| Oct 31, 2026 | 150 |
| Oct 30, 2026 | 184 |
| Oct 29, 2026 | 213 |
| Oct 28, 2026 | 226 |
| Oct 27, 2026 | 228 |
| Oct 26, 2026 | 237 |
| Oct 25, 2026 | 161 |
| Oct 24, 2026 | 160 |
| Oct 23, 2026 | 264 |
| Oct 22, 2026 | 305 |
| Oct 21, 2026 | 259 |
| Oct 20, 2026 | 216 |
| Oct 19, 2026 | 211 |
| Oct 18, 2026 | 166 |
| Oct 17, 2026 | 145 |
| Oct 16, 2026 | 171 |
| Oct 15, 2026 | 206 |
| Oct 14, 2026 | 215 |
| Oct 13, 2026 | 260 |
| Oct 12, 2026 | 291 |
| Oct 11, 2026 | 212 |
| Oct 10, 2026 | 223 |
| Oct 9, 2026 | 316 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 24,658 · -0.1% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 8, 2026 | 24,658 |
| Nov 7, 2026 | 24,656 |
| Nov 5, 2026 | 24,692 |
| Nov 4, 2026 | 24,671 |
| Nov 3, 2026 | 24,682 |
| Nov 2, 2026 | 24,680 |
| Nov 1, 2026 | 24,678 |
| Oct 31, 2026 | 24,665 |
| Oct 30, 2026 | 24,667 |
| Oct 29, 2026 | 24,626 |
| Oct 28, 2026 | 24,574 |
| Oct 27, 2026 | 24,678 |
Rank over time
#1,211 · up 8 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | #1,211 |
| Nov 7, 2026 | #1,209 |
| Nov 6, 2026 | #1,210 |
| Nov 5, 2026 | #1,209 |
| Nov 4, 2026 | #1,209 |
| Nov 3, 2026 | #1,209 |
| Nov 2, 2026 | #1,209 |
| Nov 1, 2026 | #1,210 |
| Oct 31, 2026 | #1,211 |
| Oct 30, 2026 | #1,214 |
| Oct 29, 2026 | #1,216 |
| Oct 28, 2026 | #1,216 |
| Oct 27, 2026 | #1,216 |
| Oct 16, 2026 | #1,219 |
Growth %
Average -0.01% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 8, 2026 | +0.01% |
| Nov 7, 2026 | -0.07% |
| Nov 5, 2026 | +0.09% |
| Nov 4, 2026 | -0.04% |
| Nov 3, 2026 | +0.01% |
| Nov 2, 2026 | +0.01% |
| Nov 1, 2026 | +0.05% |
| Oct 31, 2026 | -0.01% |
| Oct 30, 2026 | +0.17% |
| Oct 29, 2026 | +0.21% |
| Oct 28, 2026 | -0.42% |
Active installs band
20K+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | 20K+ |
| Nov 7, 2026 | 20K+ |
| Nov 6, 2026 | 20K+ |
| Nov 5, 2026 | 20K+ |
| Nov 4, 2026 | 20K+ |
| Nov 3, 2026 | 20K+ |
| Nov 2, 2026 | 20K+ |
| Nov 1, 2026 | 20K+ |
| Oct 31, 2026 | 20K+ |
| Oct 30, 2026 | 20K+ |
| Oct 29, 2026 | 20K+ |
| Oct 28, 2026 | 20K+ |
| Oct 27, 2026 | 20K+ |
| Oct 16, 2026 | 20K+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Smartsupp ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #1216 → #1209
- Tested up to 7.1.3 → 7.1.4
Versions in use
Share of active installs on each published version, from WordPress.org.
- v3.939%
- v3.1035%
- v3.611%
- v3.77.9%
- Other7.0%
Rating trend
4.7★★★★★131 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 3.10
- Requires WordPress
- 3.0
- Tested up to
- 7.1.4
- Requires PHP
- 5.6
- First released
- Aug 29, 2014
- Last updated
- Oct 4, 2026
- Releases, last 12 months
- …
Questions about Smartsupp
How many websites use Smartsupp?
Smartsupp is active on 20K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #1,211 most popular plugin on WordPress.org.
How many times has Smartsupp been downloaded?
401,916 times in total since 2014. On a typical day it’s downloaded about 188 times. See download stats
When was Smartsupp last updated?
Version 3.10 came out on Oct 4, 2026 (1 month ago). See every release
Is Smartsupp compatible with the latest WordPress?
Yes. It’s tested up to WordPress 7.1.4, the current version.
Does Smartsupp have known security vulnerabilities?
None that affect the current version. WPVulnerability’s database lists 2 older issues, fixed in earlier versions, so keep Smartsupp up to date. See its security record
Is Smartsupp still maintained?
Yes. Its last release was 1 month ago. No support threads were opened in the last two months.
What rating does Smartsupp have?
4.7 out of 5 from 131 reviews on WordPress.org. 93% of them give 5 stars.
What are the best alternatives to Smartsupp?
The plugins most like Smartsupp, by the tags they share, are AI Engine (90K+), Tidio (70K+) and AI Puffer (10K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
4.7
★★★★★
131 reviews
- 5 stars: 122 reviews, 93%
- 4 stars: 0 reviews, 0%
- 3 stars: 0 reviews, 0%
- 2 stars: 1 reviews, 1%
- 1 stars: 8 reviews, 6%
- Positive
- 93%4–5★
- Mixed
- 0%3★
- Critical
- 7%1–2★
- About 9 more 5★ reviews would lift it to 4.8.
- Each new 1★ review takes 14 five-star reviews to balance out.
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 25,000 |
| Reported installs | 20K+ |
| Rating | 4.7 |
| Reviews | 131 |
| Total downloads | 401.9K |
| Author | Smartsupp |
| First released | Aug 29, 2014 |
| Version | 3.10 |
| Requires WP | 3.0 |
| Requires PHP | 5.6 |
| Last updated | Oct 4, 2026 |
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