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Best online chat plugins for WordPress

The most popular online chat plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. Smartsupp leads with 20K+ active installs, ahead of Goftino (10K+) and Free Live Chat Support (500+). All 13 plugins tagged “online chat” are below, with figures from WordPress.org that update every day.

Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.

Research this niche or see all plugins.

Top 10 online chat plugins

  1. 1.
    Smartsupp

    The most installed online chat plugin, with 20K+ active installs. Rated 4.7 from 131 reviews, updated 1 month ago.

  2. 2.
    Goftino

    10K+ active installs. Rated 3.7 from 6 reviews, updated 4 days ago.

  3. 3.
    Free Live Chat Support

    500+ active installs. Rated 4.0 from 26 reviews, updated 2 months ago.

  4. 4.
    SiteHeart

    50+ active installs. Only 3 reviews so far, last updated 12 years ago. Tested only up to WordPress 3.7.41.

  5. 5.
    CartPilot

    20+ active installs. Only 2 reviews so far, updated 1 month ago.

  6. 6.
    Personal Chat room

    10+ active installs. Only 3 reviews so far, last updated 13 years ago.

  7. 7.
    WP Mibew

    10+ active installs. Only 4 reviews so far, last updated 11 years ago. Tested only up to WordPress 4.1.42.

  8. 8.
    WP User Chat

    10+ active installs. Only 2 reviews so far, last updated 1 year ago. Tested only up to WordPress 6.7.11.

  9. 9.
    Ramisa Online Chat

    Fewer than 10 active installs. No reviews yet, updated 3 months ago.

  10. 10.
    B7Chat

    Fewer than 10 active installs. No reviews yet, updated 2 months ago. Tested only up to WordPress 6.9.11.

All 13 plugins tagged “online chat”