WordPress plugin comparison
EngageBay Live Chat Support vs SupportCandy
At a glance
- SupportCandy has more active installs: 10K+, against 100+ for EngageBay Live Chat Support.
- On a typical day, SupportCandy is downloaded about 202 times, EngageBay Live Chat Support about 4.
- EngageBay Live Chat Support is rated higher: 5.0 out of 5 from 3 reviews, against 4.9 from 289 reviews.
- SupportCandy was updated more recently: Nov 3, 2026, against Sep 11, 2025 for EngageBay Live Chat Support.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 6.8.12 for EngageBay Live Chat Support.
- SupportCandy has been around longer: since 2018, against 2019 for EngageBay Live Chat Support.
Line by line
SupportCandy leads on 6 of 7 comparable lines.
| Metric |  EngageBay Live Chat Support |  SupportCandy |
|---|---|---|
| Popular rank | #15,248 | #1,945 |
| Active installs | 100+ | 10K+ |
| Downloads, last 30 days | 71 | 7.2K |
| Rating | 5.0(3) | 4.9(289) |
| Support threads resolved | – | 100% |
| Tested up to | 6.8.12 | 7.1.4 |
| Search multiplier | ×0.19 | ×1.15 |
| Last release | 1 year ago | 6 days ago |
| Requires PHP | 7.2 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
More comparisons
- EngageBay Live Chat Support vs LiveChat
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- EngageBay Live Chat Support vs Chatway Live Chat
- EngageBay Live Chat Support vs WPChat
- SupportCandy vs Customer Support Ticket System & Helpdesk
- SupportCandy vs JS Help Desk
- SupportCandy vs Awesome Support
- SupportCandy vs Support Genix
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