WordPress plugin comparison
EngageBay Live Chat Support vs JS Help Desk
At a glance
- JS Help Desk has more active installs: 7K+, against 100+ for EngageBay Live Chat Support.
- On a typical day, JS Help Desk is downloaded about 223 times, EngageBay Live Chat Support about 4.
- EngageBay Live Chat Support is rated higher: 5.0 out of 5 from 3 reviews, against 3.7 from 74 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against Sep 11, 2025 for EngageBay Live Chat Support.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 6.8.12 for EngageBay Live Chat Support.
- JS Help Desk has been around longer: since 2014, against 2019 for EngageBay Live Chat Support.
Line by line
JS Help Desk leads on 6 of 7 comparable lines.
| Metric |  EngageBay Live Chat Support |  JS Help Desk |
|---|---|---|
| Popular rank | #15,248 | #2,493 |
| Active installs | 100+ | 7K+ |
| Downloads, last 30 days | 71 | 24.1K |
| Rating | 5.0(3) | 3.7(74) |
| Support threads resolved | – | – |
| Tested up to | 6.8.12 | 7.1.4 |
| Search multiplier | ×0.19 | ×0.72 |
| Last release | 1 year ago | 6 days ago |
| Requires PHP | 7.2 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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