WordPress plugin comparison
EngageBay Live Chat Support vs HelpCrunch
At a glance
- HelpCrunch has more active installs: 2K+, against 100+ for EngageBay Live Chat Support.
- On a typical day, HelpCrunch is downloaded about 25 times, EngageBay Live Chat Support about 4.
- Both are rated 5.0 out of 5.
- HelpCrunch was updated more recently: Aug 21, 2026, against Sep 11, 2025 for EngageBay Live Chat Support.
- HelpCrunch is tested with a newer WordPress: 7.1.0, against 6.8.12 for EngageBay Live Chat Support.
- HelpCrunch has been around longer: since 2016, against 2019 for EngageBay Live Chat Support.
Line by line
HelpCrunch leads on 6 of 6 comparable lines.
| Metric |  EngageBay Live Chat Support |  HelpCrunch |
|---|---|---|
| Popular rank | #15,284 | #4,374 |
| Active installs | 100+ | 2K+ |
| Downloads, last 30 days | 68 | 617 |
| Rating | 5.0(3) | 5.0(6) |
| Support threads resolved | – | – |
| Tested up to | 6.8.12 | 7.1.0 |
| Search multiplier | ×0.19 | ×0.70 |
| Last release | 1 year ago | 2 months ago |
| Requires PHP | 7.2 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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