WordPress plugin comparison
Echo Knowledge Base vs Intercom
At a glance
- Echo Knowledge Base has more active installs: 10K+, against 5K+ for Intercom.
- On a typical day, Echo Knowledge Base is downloaded about 318 times, Intercom about 64.
- Echo Knowledge Base is rated higher: 4.9 out of 5 from 124 reviews, against 3.4 from 11 reviews.
- Echo Knowledge Base was updated more recently: Nov 8, 2026, against Apr 16, 2025 for Intercom.
- Echo Knowledge Base is tested with a newer WordPress: 7.1.4, against 6.7.11 for Intercom.
- Intercom has been around longer: since 2013, against 2017 for Echo Knowledge Base.
Line by line
Echo Knowledge Base leads on 7 of 7 comparable lines.
| Metric |  Echo Knowledge Base |  Intercom |
|---|---|---|
| Popular rank | #1,663 | #3,015 |
| Active installs | 10K+ | 5K+ |
| Downloads, last 30 days | 12.2K | 1.2K |
| Rating | 4.9(124) | 3.4(11) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 6.7.11 |
| Search multiplier | ×1.02 | ×0.21 |
| Last release | today | 1 year ago |
| Requires PHP | 5.6 | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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