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WordPress plugin comparison

BetterDocs vs Echo Knowledge Base

At a glance

  • BetterDocs has more active installs: 30K+, against 10K+ for Echo Knowledge Base.
  • On a typical day, BetterDocs is downloaded about 390 times, Echo Knowledge Base about 318.
  • Echo Knowledge Base is rated higher: 4.9 out of 5 from 124 reviews, against 4.8 from 515 reviews.
  • Echo Knowledge Base was updated more recently: Nov 8, 2026, against Oct 12, 2026 for BetterDocs.
  • Echo Knowledge Base resolves more of its support threads: 100% in the last two months, against 33% for BetterDocs.
  • Both are tested up to WordPress 7.1.4.
  • Echo Knowledge Base has been around longer: since 2017, against 2019 for BetterDocs.

Line by line

BetterDocs leads on 4 of 7 comparable lines.

MetricBetterDocsEcho Knowledge Base
Popular rank#962#1,663
Active installs30K+10K+
Downloads, last 30 days27K12.2K
Rating4.8(515)4.9(124)
Support threads resolved33%100%
Tested up to7.1.47.1.4
Search multiplier×1.30×1.02
Last release28 days agotoday
Requires PHP7.45.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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