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WordPress plugin comparison

Chatway Live Chat vs SupportCandy

At a glance

  • Chatway Live Chat has more active installs: 30K+, against 10K+ for SupportCandy.
  • On a typical day, Chatway Live Chat is downloaded about 204 times, SupportCandy about 202.
  • Chatway Live Chat is rated higher: 5.0 out of 5 from 776 reviews, against 4.9 from 289 reviews.
  • SupportCandy was updated more recently: Nov 3, 2026, against Oct 27, 2026 for Chatway Live Chat.
  • Both are tested up to WordPress 7.1.4.
  • SupportCandy has been around longer: since 2018, against 2023 for Chatway Live Chat.

Line by line

Chatway Live Chat leads on 4 of 6 comparable lines.

MetricChatway Live ChatSupportCandy
Popular rank#1,065#1,945
Active installs30K+10K+
Downloads, last 30 days6.1K7.2K
Rating5.0(776)4.9(289)
Support threads resolved100%100%
Tested up to7.1.47.1.4
Search multiplier×2.32×1.15
Last release14 days ago7 days ago
Requires PHP–7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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