WordPress plugin comparison
Support Genix vs WP Support Ticket
At a glance
- Support Genix has more active installs: 3K+, against 90+ for WP Support Ticket.
- On a typical day, Support Genix is downloaded about 129 times, WP Support Ticket about 7.
- Support Genix is rated higher: 4.5 out of 5 from 11 reviews, against 3.7 from 6 reviews.
- Support Genix was updated more recently: Nov 3, 2026, against Jul 11, 2026 for WP Support Ticket.
- Support Genix is tested with a newer WordPress: 7.1.4, against 7.0.8 for WP Support Ticket.
- WP Support Ticket has been around longer: since 2014, against 2022 for Support Genix.
Line by line
Support Genix leads on 7 of 7 comparable lines.
| Metric |  Support Genix |  WP Support Ticket |
|---|---|---|
| Popular rank | #4,183 | #16,996 |
| Active installs | 3K+ | 90+ |
| Downloads, last 30 days | 7.3K | 221 |
| Rating | 4.5(11) | 3.7(6) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.0.8 |
| Search multiplier | ×0.83 | ×0.33 |
| Last release | 7 days ago | 4 months ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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