WordPress plugin comparison
SimpleSupport Help Desk vs Support Genix
SimpleSupport Help Desk
by simplesupport
Fewer than 10 installs
Support Genix
by DevItems
3K+ installs4.5
At a glance
- Support Genix has more active installs: 3K+, against fewer than 10 for SimpleSupport Help Desk.
- On a typical day, Support Genix is downloaded about 129 times, SimpleSupport Help Desk about 2.
- SimpleSupport Help Desk has no reviews yet.
- Support Genix was updated more recently: Nov 3, 2026, against Jun 10, 2026 for SimpleSupport Help Desk.
- Support Genix is tested with a newer WordPress: 7.1.4, against 7.0.8 for SimpleSupport Help Desk.
- Support Genix has been around longer: since 2022, against 2026 for SimpleSupport Help Desk.
Line by line
Support Genix leads on 6 of 6 comparable lines.
| Metric | SimpleSupport Help Desk | Support Genix |
|---|---|---|
| Popular rank | #49,140 | #4,183 |
| Active installs | Fewer than 10 | 3K+ |
| Downloads, last 30 days | 64 | 7.3K |
| Rating | No ratings | 4.5(11) |
| Support threads resolved | – | 100% |
| Tested up to | 7.0.8 | 7.1.4 |
| Search multiplier | ×0.05 | ×0.83 |
| Last release | 5 months ago | 7 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
More comparisons
- SimpleSupport Help Desk vs Awesome Support
- SimpleSupport Help Desk vs Zendesk Support for WordPress
- SimpleSupport Help Desk vs Chatway Live Chat
- SimpleSupport Help Desk vs SupportCandy
- Support Genix vs JS Help Desk
- Support Genix vs SupportCandy
- Support Genix vs Customer Support Ticket System & Helpdesk
- Support Genix vs Resolai
Is one of these yours?
Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.
Start free