WordPress plugin comparison
Nextservice AI vs SupportCandy
At a glance
- SupportCandy has more active installs: 10K+, against fewer than 10 for Nextservice AI.
- On a typical day, SupportCandy is downloaded about 202 times, Nextservice AI about 2.
- Nextservice AI is rated higher: 5.0 out of 5 from 1 review, against 4.9 from 289 reviews.
- SupportCandy was updated more recently: Nov 3, 2026, against Feb 17, 2025 for Nextservice AI.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 6.7.11 for Nextservice AI.
- SupportCandy has been around longer: since 2018, against 2025 for Nextservice AI.
Line by line
SupportCandy leads on 6 of 7 comparable lines.
| Metric |  Nextservice AI |  SupportCandy |
|---|---|---|
| Popular rank | #67,217 | #1,945 |
| Active installs | Fewer than 10 | 10K+ |
| Downloads, last 30 days | 49 | 7.2K |
| Rating | 5.0(1) | 4.9(289) |
| Support threads resolved | – | 100% |
| Tested up to | 6.7.11 | 7.1.4 |
| Search multiplier | ×0.02 | ×1.15 |
| Last release | 1 year ago | 7 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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- SupportCandy vs Customer Support Ticket System & Helpdesk
- SupportCandy vs JS Help Desk
- SupportCandy vs Awesome Support
- SupportCandy vs Support Genix
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