WordPress plugin comparison
JS Help Desk vs WP Support Ticket
At a glance
- JS Help Desk has more active installs: 7K+, against 90+ for WP Support Ticket.
- On a typical day, JS Help Desk is downloaded about 223 times, WP Support Ticket about 7.
- Both are rated 3.7 out of 5.
- JS Help Desk was updated more recently: Nov 4, 2026, against Jul 11, 2026 for WP Support Ticket.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 7.0.8 for WP Support Ticket.
Line by line
JS Help Desk leads on 6 of 6 comparable lines.
| Metric |  JS Help Desk |  WP Support Ticket |
|---|---|---|
| Popular rank | #2,493 | #16,996 |
| Active installs | 7K+ | 90+ |
| Downloads, last 30 days | 24.1K | 221 |
| Rating | 3.7(74) | 3.7(6) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.0.8 |
| Search multiplier | ×0.72 | ×0.33 |
| Last release | 6 days ago | 4 months ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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