WordPress plugin comparison
JS Help Desk vs UserDeck Customer Support
At a glance
- JS Help Desk has more active installs: 7K+, against 10+ for UserDeck Customer Support.
- On a typical day, JS Help Desk is downloaded about 223 times, UserDeck Customer Support about 1.
- UserDeck Customer Support is rated higher: 5.0 out of 5 from 2 reviews, against 3.7 from 74 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against Dec 17, 2021 for UserDeck Customer Support.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 5.8.19 for UserDeck Customer Support.
Line by line
JS Help Desk leads on 6 of 7 comparable lines.
| Metric |  JS Help Desk |  UserDeck Customer Support |
|---|---|---|
| Popular rank | #2,493 | #40,738 |
| Active installs | 7K+ | 10+ |
| Downloads, last 30 days | 24.1K | 33 |
| Rating | 3.7(74) | 5.0(2) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 5.8.19 |
| Search multiplier | ×0.72 | ×0.00 |
| Last release | 5 days ago | 4 years ago |
| Requires PHP | 7.4 | 5.6.20 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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