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WordPress plugin comparison

Chatway Live Chat vs UserDeck Customer Support

At a glance

  • Chatway Live Chat has more active installs: 30K+, against 10+ for UserDeck Customer Support.
  • On a typical day, Chatway Live Chat is downloaded about 205 times, UserDeck Customer Support about 1.
  • Both are rated 5.0 out of 5.
  • Chatway Live Chat was updated more recently: Oct 27, 2026, against Dec 17, 2021 for UserDeck Customer Support.
  • Chatway Live Chat is tested with a newer WordPress: 7.1.4, against 5.8.19 for UserDeck Customer Support.
  • UserDeck Customer Support has been around longer: since 2014, against 2023 for Chatway Live Chat.

Line by line

Chatway Live Chat leads on 6 of 6 comparable lines.

MetricChatway Live ChatUserDeck Customer Support
Popular rank#1,065#40,738
Active installs30K+10+
Downloads, last 30 days5.9K33
Rating5.0(776)5.0(2)
Support threads resolved100%–
Tested up to7.1.45.8.19
Search multiplier×2.32×0.00
Last release13 days ago4 years ago
Requires PHP–5.6.20

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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