WordPress plugin comparison
JS Help Desk vs Support Tickets v2
At a glance
- JS Help Desk has more active installs: 7K+, against 10+ for Support Tickets v2.
- On a typical day, JS Help Desk is downloaded about 223 times, Support Tickets v2 about 1.
- Support Tickets v2 is rated higher: 4.0 out of 5 from 4 reviews, against 3.7 from 74 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against Jul 3, 2012 for Support Tickets v2.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 3.4.2 for Support Tickets v2.
- Support Tickets v2 has been around longer: since 2012, against 2014 for JS Help Desk.
Line by line
JS Help Desk leads on 6 of 7 comparable lines.
| Metric |  JS Help Desk |  Support Tickets v2 |
|---|---|---|
| Popular rank | #2,493 | #29,861 |
| Active installs | 7K+ | 10+ |
| Downloads, last 30 days | 24.1K | 15 |
| Rating | 3.7(74) | 4.0(4) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 3.4.2 |
| Search multiplier | ×0.72 | ×0.00 |
| Last release | 6 days ago | 14 years ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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