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WordPress plugin comparison

HelpCrunch vs Pure Chat

At a glance

  • Pure Chat has more active installs: 3K+, against 2K+ for HelpCrunch.
  • On a typical day, HelpCrunch is downloaded about 24 times, Pure Chat about 22.
  • HelpCrunch is rated higher: 5.0 out of 5 from 6 reviews, against 4.1 from 45 reviews.
  • HelpCrunch was updated more recently: Aug 21, 2026, against Feb 24, 2025 for Pure Chat.
  • HelpCrunch is tested with a newer WordPress: 7.1.0, against 6.7.11 for Pure Chat.
  • Pure Chat has been around longer: since 2014, against 2016 for HelpCrunch.

Line by line

HelpCrunch leads on 5 of 7 comparable lines.

MetricHelpCrunchPure Chat
Popular rank#4,342#3,955
Active installs2K+3K+
Downloads, last 30 days596367
Rating5.0(6)4.1(45)
Support threads resolved––
Tested up to7.1.06.7.11
Search multiplier×0.70×0.20
Last release2 months ago1 year ago
Requires PHP–5.3.0

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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