WordPress plugin comparison
Easy Tickets Help Desk vs Help Scout
At a glance
- Help Scout has more active installs: 300+, against fewer than 10 for Easy Tickets Help Desk.
- On a typical day, Help Scout is downloaded about 10 times, Easy Tickets Help Desk about 2.
- Easy Tickets Help Desk has no reviews yet.
- Help Scout was updated more recently: Aug 18, 2026, against Jul 22, 2026 for Easy Tickets Help Desk.
- Help Scout is tested with a newer WordPress: 7.1.4, against 7.0.8 for Easy Tickets Help Desk.
- Help Scout has been around longer: since 2016, against 2026 for Easy Tickets Help Desk.
Line by line
Help Scout leads on 6 of 6 comparable lines.
| Metric |  Easy Tickets Help Desk |  Help Scout |
|---|---|---|
| Popular rank | #50,789 | #10,340 |
| Active installs | Fewer than 10 | 300+ |
| Downloads, last 30 days | 54 | 273 |
| Rating | No ratings | 4.3(6) |
| Support threads resolved | – | – |
| Tested up to | 7.0.8 | 7.1.4 |
| Search multiplier | ×0.05 | ×0.47 |
| Last release | 3 months ago | 2 months ago |
| Requires PHP | 8.3 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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