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WordPress plugin comparison

Chat Metrics vs HelpCrunch

At a glance

  • HelpCrunch has more active installs: 2K+, against 10+ for Chat Metrics.
  • On a typical day, HelpCrunch is downloaded about 24 times, Chat Metrics about 1.
  • Chat Metrics has no reviews yet.
  • HelpCrunch was updated more recently: Aug 21, 2026, against Jun 25, 2019 for Chat Metrics.
  • HelpCrunch is tested with a newer WordPress: 7.1.0, against 5.2.30 for Chat Metrics.
  • HelpCrunch has been around longer: since 2016, against 2019 for Chat Metrics.

Line by line

HelpCrunch leads on 6 of 6 comparable lines.

MetricChat MetricsHelpCrunch
Popular rank#47,339#4,342
Active installs10+2K+
Downloads, last 30 days25596
RatingNo ratings5.0(6)
Support threads resolved––
Tested up to5.2.307.1.0
Search multiplier×0.00×0.70
Last release7 years ago2 months ago
Requires PHP5.2.4–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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