WordPress plugin comparison
Chat Widget vs HelpCrunch
At a glance
- Chat Widget has more active installs: 9K+, against 2K+ for HelpCrunch.
- On a typical day, Chat Widget is downloaded about 77 times, HelpCrunch about 24.
- HelpCrunch is rated higher: 5.0 out of 5 from 6 reviews, against 4.9 from 112 reviews.
- Chat Widget was updated more recently: Nov 7, 2026, against Aug 21, 2026 for HelpCrunch.
- Both are tested up to WordPress 7.1.4.
- HelpCrunch has been around longer: since 2016, against 2022 for Chat Widget.
Line by line
Chat Widget leads on 5 of 6 comparable lines.
| Metric |  Chat Widget |  HelpCrunch |
|---|---|---|
| Popular rank | #2,186 | #4,342 |
| Active installs | 9K+ | 2K+ |
| Downloads, last 30 days | 5K | 596 |
| Rating | 4.9(112) | 5.0(6) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.1.0 |
| Search multiplier | ×0.86 | ×0.70 |
| Last release | 3 days ago | 2 months ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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