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Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation

v2.0.3

by supsystic · updated 10 days ago

Popups, forms, a WordPress CRM and email marketing automation in one plugin. Capture leads, tag every contact and follow up automatically.

crmEmail Marketinglead generationmarketing automationpopup
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#2,169
Down1 vs yesterday
Active installs (est.)
≈ 9,680
9K+ reported · High
Total downloads
1.7M
1,694,179 all-time
Rating
4.5/5
340 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +144.4% (30d)·Toward 10K+ · ETA ~1d

Customer Engagement System at a glance

Customer Engagement System is a WordPress plugin by supsystic with 9K+ active installs, the #2,169 most popular plugin on WordPress.org. On a typical day it’s downloaded about 248 times, 144% more than the month before. It’s rated 4.5 out of 5 from 340 reviews. Version 2.0.3 came out on Oct 30, 2026 and is tested up to WordPress 7.1.4. Among the 111 plugins tagged “marketing automation”, it ranks #6. It was first released in 2015.

Chart time range

Applies to every chart below. History from Oct 10, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

16.8K downloads · the last 30 days

Downloads over time
Customer Engagement System Compare series
Downloads over time: 30 days across 1 series.01K2KOct 10Oct 15Oct 20Oct 25Oct 29Nov 3Nov 8Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: Renamed · New short description · Tags changed
View as table
DateCustomer Engagement System
Nov 8, 2026110
Nov 7, 2026170
Nov 6, 2026166
Nov 5, 2026190
Nov 4, 2026236
Nov 3, 2026250
Nov 2, 2026331
Nov 1, 2026231
Oct 31, 20262,523
Oct 30, 2026763
Oct 29, 2026401
Oct 28, 2026532
Oct 27, 2026246
Oct 26, 2026296
Oct 25, 2026200
Oct 24, 2026221
Oct 23, 20262,121
Oct 22, 20261,465
Oct 21, 20261,818
Oct 20, 20261,734
Oct 19, 2026132
Oct 18, 202699
Oct 17, 2026106
Oct 16, 2026138
Oct 15, 2026157
Oct 14, 2026184
Oct 13, 2026243
Oct 12, 2026265
Oct 11, 2026224
Oct 10, 20261,214

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 9,697 · -0.9% in the last 30 days

Estimated installs
Estimated installs: 13 days across 1 series.9.7K9.8KOct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: Renamed · New short description · Tags changed
View as table
DateEstimated installs
Nov 9, 20269,697
Nov 8, 20269,726
Nov 7, 20269,716
Nov 5, 20269,734
Nov 4, 20269,728
Nov 3, 20269,700
Nov 2, 20269,712
Nov 1, 20269,764
Oct 31, 20269,735
Oct 30, 20269,764
Oct 29, 20269,723
Oct 28, 20269,736
Oct 27, 20269,782

Rank over time

#2,169 · down 2 in the last 30 days

Popular rank
Popular rank: 15 days across 1 series.#2.2K#2.2K#2.2KOct 16Oct 27Nov 1Nov 5Nov 9Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: Renamed · New short description · Tags changed
View as table
DateDaily snapshot
Nov 9, 2026#2,169
Nov 8, 2026#2,168
Nov 7, 2026#2,170
Nov 6, 2026#2,169
Nov 5, 2026#2,168
Nov 4, 2026#2,168
Nov 3, 2026#2,171
Nov 2, 2026#2,170
Nov 1, 2026#2,170
Oct 31, 2026#2,170
Oct 30, 2026#2,168
Oct 29, 2026#2,168
Oct 28, 2026#2,172
Oct 27, 2026#2,172
Oct 16, 2026#2,167

Growth %

Average -0.07% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 12 days across 1 series.-0.5%0%0.5%Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9
View as table
DateGrowth
Nov 9, 2026-0.30%
Nov 8, 2026+0.10%
Nov 7, 2026-0.09%
Nov 5, 2026+0.06%
Nov 4, 2026+0.29%
Nov 3, 2026-0.12%
Nov 2, 2026-0.53%
Nov 1, 2026+0.30%
Oct 31, 2026-0.30%
Oct 30, 2026+0.42%
Oct 29, 2026-0.13%
Oct 28, 2026-0.47%

Active installs band

9K+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 15 days across 1 series.9K9.5K10KOct 16Oct 27Nov 1Nov 5Nov 9Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: Renamed · New short description · Tags changed
View as table
DateDaily snapshot
Nov 9, 20269K+
Nov 8, 20269K+
Nov 7, 20269K+
Nov 6, 20269K+
Nov 5, 20269K+
Nov 4, 20269K+
Nov 3, 20269K+
Nov 2, 20269K+
Nov 1, 20269K+
Oct 31, 20269K+
Oct 30, 20269K+
Oct 29, 20269K+
Oct 28, 20269K+
Oct 27, 20269K+
Oct 16, 202610K+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where Customer Engagement System ranks in search

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Change log

From our daily snapshot of WordPress.org
  1. Rank #2168 → #2170Downloads -39.6%
    • Released 2.0.3 (was 2.0.2)
  2. Rank #2172 → #2168Downloads +0%
    • Tested up to 7.1.3 → 7.1.4
  3. Rank #2167 → #2171Downloads +15.4%Installs 10K+ → 9K+
    • Renamed Smart Popup by Supsystic → Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation
    • New short description

      Popups, forms, a WordPress CRM and email marketing automation in one plugin. Capture leads, tag every contact and follow up automatically.

      Before

      Create targeted popups for lead capture, event notifications, announcements, and promotions — shown at the right time without disrupting your visitors …

    • Tags + Email Marketing+ crm+ lead generation+ marketing automationexit-intentlead capturemodalpopups
    • Released 2.0.2 (was 1.13.3)

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v1.1041%
  • v2.031%
  • v1.1316%
  • v1.96.3%
  • Other5.4%

Rating trend

4.5★★★★★340 reviews · steady in the last 30 days

Requirements & info

Version history
Version
2.0.3
Requires WordPress
5.9
Tested up to
7.1.4
Requires PHP
7.3
First released
Jan 24, 2015
Last updated
Oct 30, 2026
Releases, last 12 months
…

Questions about Customer Engagement System

How many websites use Customer Engagement System?

Customer Engagement System is active on 9K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #2,169 most popular plugin on WordPress.org.

How many times has Customer Engagement System been downloaded?

1,694,179 times in total since 2015. On a typical day it’s downloaded about 248 times. See download stats

When was Customer Engagement System last updated?

Version 2.0.3 came out on Oct 30, 2026 (1 week ago). See every release

Is Customer Engagement System compatible with the latest WordPress?

Yes. It’s tested up to WordPress 7.1.4, the current version.

Does Customer Engagement System have known security vulnerabilities?

None that affect the current version. WPVulnerability’s database lists 18 older issues, fixed in earlier versions, so keep Customer Engagement System up to date. See its security record

Is Customer Engagement System still maintained?

Yes. Its last release was 1 week ago. No support threads were opened in the last two months.

What rating does Customer Engagement System have?

4.5 out of 5 from 340 reviews on WordPress.org. 84% of them give 5 stars.

What are the best alternatives to Customer Engagement System?

The plugins most like Customer Engagement System, by the tags they share, are Jetpack CRM (30K+), Hostinger Reach (1M+) and FluentCRM (80K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

4.5

★★★★★

340 reviews

  • 5 stars: 285 reviews, 84%
  • 4 stars: 16 reviews, 5%
  • 3 stars: 4 reviews, 1%
  • 2 stars: 6 reviews, 2%
  • 1 stars: 29 reviews, 9%
Positive
89%4–5★
Mixed
1%3★
Critical
10%1–2★
  • About 12 more 5★ reviews would lift it to 4.6.
  • Each new 1★ review takes 8 five-star reviews to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Customer Engagement System
Suggested:
Metric
Customer Engagement System
Estimated installs≈ 9,680
Reported installs9K+
Rating4.5
Reviews340
Total downloads1.7M
Authorsupsystic
First releasedJan 24, 2015
Version2.0.3
Requires WP5.9
Requires PHP7.3
Last updatedOct 30, 2026

Alternatives to Customer Engagement System

Compare all alternatives

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Side by side:Customer Engagement System vs Jetpack CRMCustomer Engagement System vs Hostinger ReachCustomer Engagement System vs FluentCRM

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