WordPress plugin comparison
Customer Engagement System vs Jetpack CRM
At a glance
- Jetpack CRM has more active installs: 30K+, against 9K+ for Customer Engagement System.
- On a typical day, Jetpack CRM is downloaded about 282 times, Customer Engagement System about 243.
- Customer Engagement System is rated higher: 4.5 out of 5 from 340 reviews, against 4.3 from 152 reviews.
- Customer Engagement System was updated more recently: Oct 30, 2026, against Oct 5, 2026 for Jetpack CRM.
- Both are tested up to WordPress 7.1.4.
- Customer Engagement System has been around longer: since 2015, against 2016 for Jetpack CRM.
Line by line
Level: each leads on 3 of 6 comparable lines.
| Metric |  Customer Engagement System |  Jetpack CRM |
|---|---|---|
| Popular rank | #2,172 | #1,059 |
| Active installs | 9K+ | 30K+ |
| Downloads, last 30 days | 15.5K | 9.5K |
| Rating | 4.5(340) | 4.3(152) |
| Support threads resolved | – | 100% |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.82 | ×1.23 |
| Last release | 11 days ago | 1 month ago |
| Requires PHP | 7.3 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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