Customer Support Software, Live Chat, & Marketing Automation
v1.3by formilla-live-chat · updated 2 months ago
Customer Support Software for WooCommerce with live chat, real-time cart information, email, and in-app messaging using Formilla Edge marketing automa …
- Rank
- #24,927
- Up89 vs yesterday
- Active installs (est.)
- ≈ 32
- 30+ reported · High
- Total downloads
- 9.1K
- 9,110 all-time
- Rating
- 5.0/5
- 2 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
Customer Support Software, Live Chat, & Marketing Automation at a glance
Customer Support Software, Live Chat, & Marketing Automation is a WordPress plugin by formilla-live-chat with 30+ active installs, the #24,927 most popular plugin on WordPress.org. On a typical day it’s downloaded about 7 times, 44% fewer than the month before. It’s rated 5.0 out of 5 from 2 reviews. Version 1.3 came out on Aug 17, 2026 and is tested up to WordPress 7.1.4. Among the 2 plugins tagged “customer support software”, it ranks #2. It was first released in 2016.
Chart time range
Applies to every chart below. History from Oct 11, 2026, 31 days.
Downloads over time
Download stats208 downloads · the last 30 days
View as table
| Date | Customer Support Software, Live Chat, & Marketing Automation |
|---|---|
| Nov 6, 2026 | 6 |
| Nov 5, 2026 | 4 |
| Nov 4, 2026 | 5 |
| Nov 3, 2026 | 8 |
| Nov 2, 2026 | 11 |
| Nov 1, 2026 | 5 |
| Oct 31, 2026 | 7 |
| Oct 30, 2026 | 6 |
| Oct 29, 2026 | 6 |
| Oct 28, 2026 | 10 |
| Oct 27, 2026 | 6 |
| Oct 26, 2026 | 8 |
| Oct 25, 2026 | 11 |
| Oct 24, 2026 | 7 |
| Oct 23, 2026 | 8 |
| Oct 22, 2026 | 15 |
| Oct 21, 2026 | 6 |
| Oct 20, 2026 | 9 |
| Oct 19, 2026 | 12 |
| Oct 18, 2026 | 6 |
| Oct 17, 2026 | 9 |
| Oct 16, 2026 | 10 |
| Oct 15, 2026 | 9 |
| Oct 14, 2026 | 7 |
| Oct 13, 2026 | 5 |
| Oct 12, 2026 | 6 |
| Oct 11, 2026 | 6 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 32 · -3.0% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 10, 2026 | 32 |
| Nov 9, 2026 | 31 |
| Nov 8, 2026 | 31 |
| Nov 7, 2026 | 31 |
| Nov 5, 2026 | 31 |
| Nov 4, 2026 | 31 |
| Nov 3, 2026 | 31 |
| Nov 2, 2026 | 30 |
| Nov 1, 2026 | 27 |
| Oct 31, 2026 | 32 |
| Oct 30, 2026 | 32 |
| Oct 29, 2026 | 32 |
| Oct 28, 2026 | 33 |
| Oct 27, 2026 | 33 |
Rank over time
#24,927 · down 324 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 10, 2026 | #24,927 |
| Nov 9, 2026 | #25,016 |
| Nov 8, 2026 | #24,871 |
| Nov 7, 2026 | #25,137 |
| Nov 6, 2026 | #24,950 |
| Nov 5, 2026 | #24,525 |
| Nov 3, 2026 | #24,563 |
| Nov 1, 2026 | #25,177 |
| Oct 30, 2026 | #25,053 |
| Oct 29, 2026 | #24,765 |
| Oct 28, 2026 | #24,436 |
| Oct 27, 2026 | #24,603 |
Growth %
Average -0.22% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 10, 2026 | +3.23% |
| Nov 9, 2026 | 0.00% |
| Nov 8, 2026 | 0.00% |
| Nov 7, 2026 | 0.00% |
| Nov 5, 2026 | 0.00% |
| Nov 4, 2026 | 0.00% |
| Nov 3, 2026 | +3.33% |
| Nov 2, 2026 | +11.11% |
| Nov 1, 2026 | -15.63% |
| Oct 31, 2026 | 0.00% |
| Oct 30, 2026 | 0.00% |
| Oct 29, 2026 | -3.03% |
| Oct 28, 2026 | 0.00% |
Active installs band
30+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 10, 2026 | 30+ |
| Nov 9, 2026 | 30+ |
| Nov 8, 2026 | 30+ |
| Nov 7, 2026 | 30+ |
| Nov 6, 2026 | 30+ |
| Nov 5, 2026 | 30+ |
| Nov 4, 2026 | 30+ |
| Nov 3, 2026 | 30+ |
| Nov 2, 2026 | 30+ |
| Nov 1, 2026 | 20+ |
| Oct 31, 2026 | 30+ |
| Oct 30, 2026 | 30+ |
| Oct 29, 2026 | 30+ |
| Oct 28, 2026 | 30+ |
| Oct 27, 2026 | 30+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Customer Support Software, Live Chat, & Marketing Automation ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #24436 → #24525Downloads -33.3%
- Tested up to 7.1.3 → 7.1.4
Versions in use
Share of active installs on each published version, from WordPress.org.
- v1.3100%
Rating trend
5.0★★★★★2 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 1.3
- Requires WordPress
- 2.7
- Tested up to
- 7.1.4
- Requires PHP
- –
- First released
- Oct 24, 2016
- Last updated
- Aug 17, 2026
- Releases, last 12 months
- …
Questions about Customer Support Software, Live Chat, & Marketing Automation
How many websites use Customer Support Software, Live Chat, & Marketing Automation?
Customer Support Software, Live Chat, & Marketing Automation is active on 30+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #24,927 most popular plugin on WordPress.org.
How many times has Customer Support Software, Live Chat, & Marketing Automation been downloaded?
9,110 times in total since 2016. On a typical day it’s downloaded about 7 times. See download stats
When was Customer Support Software, Live Chat, & Marketing Automation last updated?
Version 1.3 came out on Aug 17, 2026 (2 months ago).
Is Customer Support Software, Live Chat, & Marketing Automation compatible with the latest WordPress?
Yes. It’s tested up to WordPress 7.1.4, the current version.
Is Customer Support Software, Live Chat, & Marketing Automation still maintained?
Yes. Its last release was 2 months ago. No support threads were opened in the last two months.
What rating does Customer Support Software, Live Chat, & Marketing Automation have?
5.0 out of 5 from 2 reviews on WordPress.org.
What are the best alternatives to Customer Support Software, Live Chat, & Marketing Automation?
The plugins most like Customer Support Software, Live Chat, & Marketing Automation, by the tags they share, are Tidio (70K+), MyLiveChat (800+) and Charla Live Chat (500+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
5.0
★★★★★
2 reviews
- 5 stars: 2 reviews, 100%
- 4 stars: 0 reviews, 0%
- 3 stars: 0 reviews, 0%
- 2 stars: 0 reviews, 0%
- 1 stars: 0 reviews, 0%
- Positive
- 100%4–5★
- Mixed
- 0%3★
- Critical
- 0%1–2★
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 32 |
| Reported installs | 30+ |
| Rating | 5.0 |
| Reviews | 2 |
| Total downloads | 9.1K |
| Author | formilla-live-chat |
| First released | Oct 24, 2016 |
| Version | 1.3 |
| Requires WP | 2.7 |
| Requires PHP | – |
| Last updated | Aug 17, 2026 |
Alternatives to Customer Support Software, Live Chat, & Marketing Automation
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Tidio
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Free live chat and AI chatbot for WordPress. Answer visitors in real time, see who is browsing, and start free with one agent.
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Buttonizer
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Side by side:Customer Support Software, Live Chat, & Marketing Automation vs TidioCustomer Support Software, Live Chat, & Marketing Automation vs MyLiveChatCustomer Support Software, Live Chat, & Marketing Automation vs Charla Live Chat