Best customer support software plugins for WordPress
The most popular customer support software plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. Freshdesk (official) leads with 800+ active installs, ahead of Customer Support Software, Live Chat, & Marketing Automation (30+). All 2 plugins tagged “customer support software” are below, with figures from WordPress.org that update every day.
Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.
Research this niche or see all plugins.
Top 2 customer support software plugins
- 1.
Freshdesk (official)The most installed customer support software plugin, with 800+ active installs. Rated 2.5 from 8 reviews, last updated 2 years ago. Tested only up to WordPress 6.4.14.
- 2.
Customer Support Software, Live Chat, & Marketing Automation30+ active installs. Only 2 reviews so far, updated 2 months ago.
All 2 plugins tagged “customer support software”
Freshdesk (official)
Down in the last 7 days:16#7,575by Freshworks2 years ago
Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.
- Installs
- 800+
- Rating
- 2.5(8)
- Downloads
- 11/day
Customer Support Software, Live Chat, & Marketing Automation
#25,016by formilla-live-chat2 months ago
Customer Support Software for WooCommerce with live chat, real-time cart information, email, and in-app messaging using Formilla Edge marketing automa …
- Installs
- 30+
- Rating
- 5.0(2)
- Downloads
- 11/day