WordPress plugin comparison

osTicket Connector vs Helpdesk Support Ticket System for WooCommerce

osTicket Connector

by SCAND

200+ installs5.0

Helpdesk Support Ticket System for WooCommerce

by WPFactory

200+ installs5.0

At a glance

Both have 200+ active installs.
On a typical day, Helpdesk Support Ticket System for WooCommerce is downloaded about 14 times, osTicket Connector about 4.
Both are rated 5.0 out of 5.
Helpdesk Support Ticket System for WooCommerce was updated more recently: Sep 25, 2026, against Oct 18, 2024 for osTicket Connector.
Helpdesk Support Ticket System for WooCommerce is tested with a newer WordPress: 7.1.4, against 6.6.11 for osTicket Connector.
osTicket Connector has been around longer: since 2017, against 2019 for Helpdesk Support Ticket System for WooCommerce.

Helpdesk Support Ticket System for WooCommerce leads on 4 of 5 comparable lines.

Metric	osTicket Connector	Helpdesk Support Ticket System for WooCommerce
Popular rank	#11,606	#12,445
Active installs	200+	200+
Downloads, last 30 days	70	233
Rating	5.0(4)	5.0(2)
Support threads resolved	–	–
Tested up to	6.6.11	7.1.4
Search multiplier	×0.09	×0.46
Last release	2 years ago	1 month ago
Requires PHP	–	7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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