WordPress plugin comparison
HelpShelf vs JS Help Desk
At a glance
- JS Help Desk has more active installs: 7K+, against fewer than 10 for HelpShelf.
- On a typical day, JS Help Desk is downloaded about 223 times, HelpShelf about 2.
- HelpShelf has no reviews yet.
- JS Help Desk was updated more recently: Nov 4, 2026, against Apr 17, 2025 for HelpShelf.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 6.7.11 for HelpShelf.
- JS Help Desk has been around longer: since 2014, against 2025 for HelpShelf.
Line by line
JS Help Desk leads on 6 of 6 comparable lines.
| Metric |  HelpShelf |  JS Help Desk |
|---|---|---|
| Popular rank | #67,408 | #2,493 |
| Active installs | Fewer than 10 | 7K+ |
| Downloads, last 30 days | 46 | 24.1K |
| Rating | No ratings | 3.7(74) |
| Support threads resolved | – | – |
| Tested up to | 6.7.11 | 7.1.4 |
| Search multiplier | ×0.02 | ×0.72 |
| Last release | 1 year ago | 6 days ago |
| Requires PHP | 7.0 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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