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WordPress plugin comparison

Helpr Agent vs JS Help Desk

At a glance

  • JS Help Desk has more active installs: 7K+, against fewer than 10 for Helpr Agent.
  • On a typical day, JS Help Desk is downloaded about 223 times, Helpr Agent about 1.
  • Helpr Agent is rated higher: 5.0 out of 5 from 1 review, against 3.7 from 74 reviews.
  • JS Help Desk was updated more recently: Nov 4, 2026, against Aug 30, 2018 for Helpr Agent.
  • JS Help Desk is tested with a newer WordPress: 7.1.4, against 4.9.35 for Helpr Agent.
  • JS Help Desk has been around longer: since 2014, against 2018 for Helpr Agent.

Line by line

JS Help Desk leads on 6 of 7 comparable lines.

MetricHelpr AgentJS Help Desk
Popular rank#50,341#2,493
Active installsFewer than 107K+
Downloads, last 30 days1624.1K
Rating5.0(1)3.7(74)
Support threads resolved––
Tested up to4.9.357.1.4
Search multiplier×0.00×0.72
Last release8 years ago6 days ago
Requires PHP–7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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