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WordPress plugin comparison

HelpJet vs LiveChat

At a glance

  • LiveChat has more active installs: 10K+, against 100+ for HelpJet.
  • On a typical day, LiveChat is downloaded about 131 times, HelpJet about 26.
  • LiveChat is rated higher: 4.6 out of 5 from 98 reviews, against 4.5 from 2 reviews.
  • HelpJet was updated more recently: Sep 23, 2026, against May 25, 2026 for LiveChat.
  • HelpJet is tested with a newer WordPress: 7.1.4, against 6.9.11 for LiveChat.
  • LiveChat has been around longer: since 2010, against 2026 for HelpJet.

Line by line

LiveChat leads on 5 of 7 comparable lines.

MetricHelpJetLiveChat
Popular rank#13,516#1,719
Active installs100+10K+
Downloads, last 30 days7403.7K
Rating4.5(2)4.6(98)
Support threads resolved–50%
Tested up to7.1.46.9.11
Search multiplier×0.37×0.87
Last release1 month ago5 months ago
Requires PHP7.47.2

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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