WordPress plugin comparison
Help Scout vs I Need Help!
At a glance
- Help Scout has more active installs: 300+, against fewer than 10 for I Need Help!.
- On a typical day, Help Scout is downloaded about 10 times, I Need Help! about 1.
- I Need Help! has no reviews yet.
- Help Scout was updated more recently: Aug 18, 2026, against Jan 21, 2026 for I Need Help!.
- Help Scout is tested with a newer WordPress: 7.1.4, against 6.8.12 for I Need Help!.
- Help Scout has been around longer: since 2016, against 2021 for I Need Help!.
Line by line
Help Scout leads on 6 of 6 comparable lines.
| Metric | ||
|---|---|---|
| Popular rank | #10,312 | #62,870 |
| Active installs | 300+ | Fewer than 10 |
| Downloads, last 30 days | 280 | 24 |
| Rating | 4.3(6) | No ratings |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 6.8.12 |
| Search multiplier | ×0.47 | ×0.03 |
| Last release | 2 months ago | 9 months ago |
| Requires PHP | – | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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