WordPress plugin comparison
Help Manager vs Help Scout
At a glance
- Help Scout has more active installs: 300+, against 30+ for Help Manager.
- On a typical day, Help Scout is downloaded about 10 times, Help Manager about 3.
- Help Manager is rated higher: 5.0 out of 5 from 2 reviews, against 4.3 from 6 reviews.
- Help Scout was updated more recently: Aug 18, 2026, against Jan 26, 2022 for Help Manager.
- Help Scout is tested with a newer WordPress: 7.1.4, against 5.9.20 for Help Manager.
- Help Scout has been around longer: since 2016, against 2022 for Help Manager.
Line by line
Help Scout leads on 6 of 7 comparable lines.
| Metric |  Help Manager |  Help Scout |
|---|---|---|
| Popular rank | #23,428 | #10,337 |
| Active installs | 30+ | 300+ |
| Downloads, last 30 days | 62 | 286 |
| Rating | 5.0(2) | 4.3(6) |
| Support threads resolved | – | – |
| Tested up to | 5.9.20 | 7.1.4 |
| Search multiplier | ×0.00 | ×0.47 |
| Last release | 4 years ago | 2 months ago |
| Requires PHP | 5.6 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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