WordPress plugin comparison

ELEX WordPress HelpDesk & Customer Ticketing System vs Majestic Support

ELEX WordPress HelpDesk & Customer Ticketing System

by ELEXtensions

200+ installs3.9

Majestic Support

by Majestic Support

3K+ installs5.0

At a glance

Majestic Support has more active installs: 3K+, against 200+ for ELEX WordPress HelpDesk & Customer Ticketing System.
On a typical day, Majestic Support is downloaded about 217 times, ELEX WordPress HelpDesk & Customer Ticketing System about 39.
Majestic Support is rated higher: 5.0 out of 5 from 8 reviews, against 3.9 from 7 reviews.
Majestic Support was updated more recently: Nov 1, 2026, against Oct 30, 2026 for ELEX WordPress HelpDesk & Customer Ticketing System.
ELEX WordPress HelpDesk & Customer Ticketing System is tested with a newer WordPress: 7.1.4, against 7.0.8 for Majestic Support.
ELEX WordPress HelpDesk & Customer Ticketing System has been around longer: since 2020, against 2023 for Majestic Support.

Majestic Support leads on 6 of 7 comparable lines.

Metric	ELEX WordPress HelpDesk & Customer Ticketing System	Majestic Support
Popular rank	#11,621	#3,919
Active installs	200+	3K+
Downloads, last 30 days	993	15.3K
Rating	3.9(7)	5.0(8)
Support threads resolved	–	–
Tested up to	7.1.4	7.0.8
Search multiplier	×0.41	×0.75
Last release	11 days ago	10 days ago
Requires PHP	7.1.8	7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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