WordPress plugin comparison
Echo Knowledge Base vs Freshchat
At a glance
- Echo Knowledge Base has more active installs: 10K+, against 1K+ for Freshchat.
- On a typical day, Echo Knowledge Base is downloaded about 318 times, Freshchat about 12.
- Echo Knowledge Base is rated higher: 4.9 out of 5 from 124 reviews, against 2.9 from 9 reviews.
- Echo Knowledge Base was updated more recently: Nov 8, 2026, against Dec 27, 2021 for Freshchat.
- Echo Knowledge Base is tested with a newer WordPress: 7.1.4, against 5.8.19 for Freshchat.
Line by line
Echo Knowledge Base leads on 7 of 7 comparable lines.
| Metric |  Echo Knowledge Base |  Freshchat |
|---|---|---|
| Popular rank | #1,663 | #5,883 |
| Active installs | 10K+ | 1K+ |
| Downloads, last 30 days | 12.2K | 204 |
| Rating | 4.9(124) | 2.9(9) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 5.8.19 |
| Search multiplier | ×1.02 | ×0.00 |
| Last release | today | 4 years ago |
| Requires PHP | 5.6 | 5.2.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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