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WordPress plugin comparison

Freshchat vs Tidio

At a glance

  • Tidio has more active installs: 70K+, against 1K+ for Freshchat.
  • On a typical day, Tidio is downloaded about 400 times, Freshchat about 12.
  • Tidio is rated higher: 4.8 out of 5 from 395 reviews, against 2.9 from 9 reviews.
  • Tidio was updated more recently: Sep 1, 2026, against Dec 27, 2021 for Freshchat.
  • Tidio is tested with a newer WordPress: 7.1.4, against 5.8.19 for Freshchat.
  • Tidio has been around longer: since 2014, against 2017 for Freshchat.

Line by line

Tidio leads on 7 of 7 comparable lines.

MetricFreshchatTidio
Popular rank#5,891#586
Active installs1K+70K+
Downloads, last 30 days19611.7K
Rating2.9(9)4.8(395)
Support threads resolved–100%
Tested up to5.8.197.1.4
Search multiplier×0.00×1.27
Last release4 years ago2 months ago
Requires PHP5.2.47.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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