Freshchat
v2.3.4by freshchat · updated 4 years ago
Freshchat plugin is a seamless way to add your Chat to your website.
- Rank
- #5,879
- Up7 vs yesterday
- Active installs (est.)
- ≈ 1,440
- 1K+ reported · High
- Total downloads
- 49.1K
- 49,136 all-time
- Rating
- 2.9/5
- 9 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
Freshchat at a glance
Freshchat is a WordPress plugin by freshchat with 1K+ active installs, the #5,879 most popular plugin on WordPress.org. On a typical day it’s downloaded about 12 times, 36% more than the month before. It’s rated 2.9 out of 5 from 9 reviews. Version 2.3.4 came out on Dec 27, 2021, more than 4 years ago. It is tested up to WordPress 5.8.19. It leads the 5 plugins tagged “freshdesk”. It was first released in 2017.
Chart time range
Applies to every chart below. History from Oct 9, 2026, 31 days.
Downloads over time
Download stats223 downloads · the last 30 days
View as table
| Date | Freshchat |
|---|---|
| Oct 29, 2026 | 16 |
| Oct 28, 2026 | 12 |
| Oct 27, 2026 | 12 |
| Oct 26, 2026 | 16 |
| Oct 25, 2026 | 15 |
| Oct 24, 2026 | 16 |
| Oct 23, 2026 | 7 |
| Oct 22, 2026 | 10 |
| Oct 21, 2026 | 14 |
| Oct 20, 2026 | 11 |
| Oct 19, 2026 | 13 |
| Oct 18, 2026 | 3 |
| Oct 17, 2026 | 8 |
| Oct 16, 2026 | 8 |
| Oct 15, 2026 | 9 |
| Oct 14, 2026 | 8 |
| Oct 13, 2026 | 8 |
| Oct 12, 2026 | 10 |
| Oct 11, 2026 | 8 |
| Oct 10, 2026 | 11 |
| Oct 9, 2026 | 8 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 1,445 · -7.4% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 8, 2026 | 1,445 |
| Nov 7, 2026 | 1,442 |
| Nov 5, 2026 | 1,445 |
| Nov 4, 2026 | 1,448 |
| Nov 3, 2026 | 1,440 |
| Nov 2, 2026 | 1,445 |
| Nov 1, 2026 | 1,446 |
| Oct 31, 2026 | 1,445 |
| Oct 30, 2026 | 1,456 |
| Oct 29, 2026 | 1,453 |
| Oct 28, 2026 | 1,450 |
| Oct 27, 2026 | 1,561 |
Rank over time
#5,879 · down 9 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | #5,879 |
| Nov 7, 2026 | #5,886 |
| Nov 6, 2026 | #5,893 |
| Nov 5, 2026 | #5,876 |
| Nov 4, 2026 | #5,869 |
| Nov 3, 2026 | #5,886 |
| Nov 2, 2026 | #5,874 |
| Nov 1, 2026 | #5,874 |
| Oct 31, 2026 | #5,877 |
| Oct 30, 2026 | #5,845 |
| Oct 29, 2026 | #5,858 |
| Oct 28, 2026 | #5,877 |
| Oct 27, 2026 | #5,870 |
Growth %
Average -0.64% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 8, 2026 | +0.21% |
| Nov 7, 2026 | -0.10% |
| Nov 5, 2026 | -0.21% |
| Nov 4, 2026 | +0.56% |
| Nov 3, 2026 | -0.35% |
| Nov 2, 2026 | -0.07% |
| Nov 1, 2026 | +0.07% |
| Oct 31, 2026 | -0.76% |
| Oct 30, 2026 | +0.21% |
| Oct 29, 2026 | +0.21% |
| Oct 28, 2026 | -7.11% |
Active installs band
1K+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | 1K+ |
| Nov 7, 2026 | 1K+ |
| Nov 6, 2026 | 1K+ |
| Nov 5, 2026 | 1K+ |
| Nov 4, 2026 | 1K+ |
| Nov 3, 2026 | 1K+ |
| Nov 2, 2026 | 1K+ |
| Nov 1, 2026 | 1K+ |
| Oct 31, 2026 | 1K+ |
| Oct 30, 2026 | 1K+ |
| Oct 29, 2026 | 1K+ |
| Oct 28, 2026 | 1K+ |
| Oct 27, 2026 | 1K+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Freshchat ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #5877 → #5876
- Tested up to 5.8.18 → 5.8.19
Versions in use
Share of active installs on each published version, from WordPress.org.
- v2.3100%
Rating trend
2.9★★★★★9 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 2.3.4
- Requires WordPress
- 3.0.1
- Tested up to
- 5.8.19
- Requires PHP
- 5.2.4
- First released
- Sep 26, 2017
- Last updated
- Dec 27, 2021
- Releases, last 12 months
- …
Questions about Freshchat
How many websites use Freshchat?
Freshchat is active on 1K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #5,879 most popular plugin on WordPress.org.
How many times has Freshchat been downloaded?
49,136 times in total since 2017. On a typical day it’s downloaded about 12 times. See download stats
When was Freshchat last updated?
Version 2.3.4 came out on Dec 27, 2021 (4 years ago). See every release
Is Freshchat compatible with the latest WordPress?
Freshchat’s readme says it’s tested up to WordPress 5.8.19, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.
Does Freshchat have known security vulnerabilities?
Yes: 1 known vulnerability affects version 2.3.4, according to WPVulnerability’s database. See its security record
Is Freshchat still maintained?
Its last release was 4 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.
What rating does Freshchat have?
2.9 out of 5 from 9 reviews on WordPress.org. 44% of them give 5 stars.
What are the best alternatives to Freshchat?
The plugins most like Freshchat, by the tags they share, are Joinchat (700K+), Floating Chat Widget (300K+) and Facebook Chat Plugin (70K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
2.9
★★★★★
9 reviews
- 5 stars: 4 reviews, 44%
- 4 stars: 0 reviews, 0%
- 3 stars: 0 reviews, 0%
- 2 stars: 1 reviews, 11%
- 1 stars: 4 reviews, 44%
- Positive
- 44%4–5★
- Mixed
- 0%3★
- Critical
- 56%1–2★
- About 1 more 5★ reviews would lift it to 3.0.
- Each new 1★ review takes 1 five-star review to balance out.
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 1,440 |
| Reported installs | 1K+ |
| Rating | 2.9 |
| Reviews | 9 |
| Total downloads | 49.1K |
| Author | freshchat |
| First released | Sep 26, 2017 |
| Version | 2.3.4 |
| Requires WP | 3.0.1 |
| Requires PHP | 5.2.4 |
| Last updated | Dec 27, 2021 |
Alternatives to Freshchat
Compare all alternativesPopular plugins with the same tags, the most in common first.
Joinchat
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Floating Chat Widget
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Facebook Chat Plugin
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The Facebook Chat Plugin makes it easy for your website visitors to chat with you and ask you questions, even if they don't have Messenger.
- Rank
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- Installs
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- 3.5
Tidio
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Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
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- Installs
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Buttonizer
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Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
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Chatway Live Chat
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Side by side:Freshchat vs JoinchatFreshchat vs Floating Chat WidgetFreshchat vs Facebook Chat Plugin