WordPress plugin comparison
Custom Help vs Knowledge Base
At a glance
- Knowledge Base has more active installs: 100+, against 10+ for Custom Help.
- On a typical day, Knowledge Base is downloaded about 27 times, Custom Help about 2.
- Both are rated 5.0 out of 5.
- Knowledge Base was updated more recently: Nov 7, 2026, against Jul 27, 2022 for Custom Help.
- Knowledge Base is tested with a newer WordPress: 7.1.4, against 6.0.18 for Custom Help.
- Knowledge Base has been around longer: since 2015, against 2022 for Custom Help.
Line by line
Knowledge Base leads on 6 of 6 comparable lines.
| Metric |  Custom Help |  Knowledge Base |
|---|---|---|
| Popular rank | #35,799 | #16,087 |
| Active installs | 10+ | 100+ |
| Downloads, last 30 days | 28 | 1.3K |
| Rating | 5.0(4) | 5.0(2) |
| Support threads resolved | – | – |
| Tested up to | 6.0.18 | 7.1.4 |
| Search multiplier | ×0.00 | ×0.39 |
| Last release | 4 years ago | 1 day ago |
| Requires PHP | 5.5 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
More comparisons
Is one of these yours?
Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.
Start free