WordPress plugin comparison
Cresta Help Chat vs Freshchat
At a glance
- Cresta Help Chat has more active installs: 10K+, against 1K+ for Freshchat.
- On a typical day, Cresta Help Chat is downloaded about 32 times, Freshchat about 12.
- Cresta Help Chat is rated higher: 5.0 out of 5 from 15 reviews, against 2.9 from 9 reviews.
- Cresta Help Chat was updated more recently: Dec 12, 2025, against Dec 27, 2021 for Freshchat.
- Cresta Help Chat is tested with a newer WordPress: 6.9.11, against 5.8.19 for Freshchat.
- Freshchat has been around longer: since 2017, against 2018 for Cresta Help Chat.
Line by line
Cresta Help Chat leads on 7 of 7 comparable lines.
| Metric |  Cresta Help Chat |  Freshchat |
|---|---|---|
| Popular rank | #2,051 | #5,891 |
| Active installs | 10K+ | 1K+ |
| Downloads, last 30 days | 978 | 186 |
| Rating | 5.0(15) | 2.9(9) |
| Support threads resolved | – | – |
| Tested up to | 6.9.11 | 5.8.19 |
| Search multiplier | ×0.57 | ×0.00 |
| Last release | 11 months ago | 4 years ago |
| Requires PHP | – | 5.2.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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