WordPress plugin comparison
Chatway Live Chat vs Freshchat
At a glance
- Chatway Live Chat has more active installs: 30K+, against 1K+ for Freshchat.
- On a typical day, Chatway Live Chat is downloaded about 204 times, Freshchat about 12.
- Chatway Live Chat is rated higher: 5.0 out of 5 from 776 reviews, against 2.9 from 9 reviews.
- Chatway Live Chat was updated more recently: Oct 27, 2026, against Dec 27, 2021 for Freshchat.
- Chatway Live Chat is tested with a newer WordPress: 7.1.4, against 5.8.19 for Freshchat.
- Freshchat has been around longer: since 2017, against 2023 for Chatway Live Chat.
Line by line
Chatway Live Chat leads on 7 of 7 comparable lines.
| Metric |  Chatway Live Chat |  Freshchat |
|---|---|---|
| Popular rank | #1,065 | #5,891 |
| Active installs | 30K+ | 1K+ |
| Downloads, last 30 days | 6.1K | 196 |
| Rating | 5.0(776) | 2.9(9) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 5.8.19 |
| Search multiplier | ×2.32 | ×0.00 |
| Last release | 14 days ago | 4 years ago |
| Requires PHP | – | 5.2.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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