Social Live Chat Helpdesk – MyAlice
v2.6.0by Alice Labs · updated 2 years ago
Engage customers at every stage of their journey through Live Chat, WhatsApp, Telegram, Line, Viber, Instagram, and Facebook Messenger, and boost sale …
- Rank
- #17,984
- Down49 vs yesterday
- Active installs (est.)
- ≈ 82
- 80+ reported · High
- Total downloads
- 14.3K
- 14,318 all-time
- Rating
- 5.0/5
- 40 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
Social Live Chat Helpdesk at a glance
Social Live Chat Helpdesk is a WordPress plugin by Alice Labs with 80+ active installs, the #17,984 most popular plugin on WordPress.org. On a typical day it’s downloaded about 4 times, 17% more than the month before. It’s rated 5.0 out of 5 from 40 reviews. Version 2.6.0 came out on Oct 3, 2024, more than 2 years ago. It is tested up to WordPress 6.6.11. Among the 14 plugins tagged “viber”, it ranks #4. It was first released in 2021.
Chart time range
Applies to every chart below. History from Oct 10, 2026, 30 days.
Downloads over time
Download stats104 downloads · the last 30 days
View as table
| Date | Social Live Chat Helpdesk |
|---|---|
| Nov 2, 2026 | 11 |
| Nov 1, 2026 | 6 |
| Oct 31, 2026 | 4 |
| Oct 30, 2026 | 2 |
| Oct 29, 2026 | 1 |
| Oct 28, 2026 | 3 |
| Oct 27, 2026 | 5 |
| Oct 26, 2026 | 5 |
| Oct 25, 2026 | 5 |
| Oct 24, 2026 | 5 |
| Oct 23, 2026 | 1 |
| Oct 22, 2026 | 4 |
| Oct 21, 2026 | 4 |
| Oct 20, 2026 | 2 |
| Oct 19, 2026 | 9 |
| Oct 18, 2026 | 3 |
| Oct 17, 2026 | 4 |
| Oct 16, 2026 | 1 |
| Oct 15, 2026 | 2 |
| Oct 14, 2026 | 4 |
| Oct 13, 2026 | 12 |
| Oct 12, 2026 | 2 |
| Oct 11, 2026 | 3 |
| Oct 10, 2026 | 6 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 82 · -2.4% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 9, 2026 | 82 |
| Nov 8, 2026 | 83 |
| Nov 7, 2026 | 84 |
| Nov 5, 2026 | 84 |
| Nov 4, 2026 | 84 |
| Nov 3, 2026 | 84 |
| Nov 2, 2026 | 84 |
| Nov 1, 2026 | 83 |
| Oct 31, 2026 | 84 |
| Oct 30, 2026 | 83 |
| Oct 29, 2026 | 84 |
| Oct 28, 2026 | 84 |
| Oct 27, 2026 | 84 |
Rank over time
#17,984 · down 228 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 9, 2026 | #17,984 |
| Nov 8, 2026 | #17,935 |
| Nov 7, 2026 | #17,830 |
| Nov 6, 2026 | #17,824 |
| Nov 5, 2026 | #17,734 |
| Nov 4, 2026 | #17,733 |
| Nov 3, 2026 | #17,794 |
| Nov 2, 2026 | #17,824 |
| Nov 1, 2026 | #17,893 |
| Oct 31, 2026 | #17,803 |
| Oct 30, 2026 | #17,861 |
| Oct 29, 2026 | #17,776 |
| Oct 28, 2026 | #17,740 |
| Oct 27, 2026 | #17,756 |
Growth %
Average -0.19% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 9, 2026 | -1.21% |
| Nov 8, 2026 | -1.19% |
| Nov 7, 2026 | 0.00% |
| Nov 5, 2026 | 0.00% |
| Nov 4, 2026 | 0.00% |
| Nov 3, 2026 | 0.00% |
| Nov 2, 2026 | +1.21% |
| Nov 1, 2026 | -1.19% |
| Oct 31, 2026 | +1.21% |
| Oct 30, 2026 | -1.19% |
| Oct 29, 2026 | 0.00% |
| Oct 28, 2026 | 0.00% |
Active installs band
80+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 9, 2026 | 80+ |
| Nov 8, 2026 | 80+ |
| Nov 7, 2026 | 80+ |
| Nov 6, 2026 | 80+ |
| Nov 5, 2026 | 80+ |
| Nov 4, 2026 | 80+ |
| Nov 3, 2026 | 80+ |
| Nov 2, 2026 | 80+ |
| Nov 1, 2026 | 80+ |
| Oct 31, 2026 | 80+ |
| Oct 30, 2026 | 80+ |
| Oct 29, 2026 | 80+ |
| Oct 28, 2026 | 80+ |
| Oct 27, 2026 | 80+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Social Live Chat Helpdesk ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #17740 → #17734
- Tested up to 6.6.10 → 6.6.11
Versions in use
Share of active installs on each published version, from WordPress.org.
- v2.6100%
Rating trend
5.0★★★★★40 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 2.6.0
- Requires WordPress
- 5.0
- Tested up to
- 6.6.11
- Requires PHP
- 5.6
- First released
- May 26, 2021
- Last updated
- Oct 3, 2024
- Releases, last 12 months
- …
Questions about Social Live Chat Helpdesk
How many websites use Social Live Chat Helpdesk?
Social Live Chat Helpdesk is active on 80+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #17,984 most popular plugin on WordPress.org.
How many times has Social Live Chat Helpdesk been downloaded?
14,318 times in total since 2021. On a typical day it’s downloaded about 4 times. See download stats
When was Social Live Chat Helpdesk last updated?
Version 2.6.0 came out on Oct 3, 2024 (2 years ago).
Is Social Live Chat Helpdesk compatible with the latest WordPress?
Social Live Chat Helpdesk’s readme says it’s tested up to WordPress 6.6.11, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.
Is Social Live Chat Helpdesk still maintained?
Its last release was 2 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.
What rating does Social Live Chat Helpdesk have?
5.0 out of 5 from 40 reviews on WordPress.org. 100% of them give 5 stars.
What are the best alternatives to Social Live Chat Helpdesk?
The plugins most like Social Live Chat Helpdesk, by the tags they share, are Buttonizer (40K+), Chatway Live Chat (30K+) and Chat Button & Custom ChatGPT-Powered Bot by GetButton.io (20K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
5.0
★★★★★
40 reviews
- 5 stars: 40 reviews, 100%
- 4 stars: 0 reviews, 0%
- 3 stars: 0 reviews, 0%
- 2 stars: 0 reviews, 0%
- 1 stars: 0 reviews, 0%
- Positive
- 100%4–5★
- Mixed
- 0%3★
- Critical
- 0%1–2★
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 82 |
| Reported installs | 80+ |
| Rating | 5.0 |
| Reviews | 40 |
| Total downloads | 14.3K |
| Author | Alice Labs |
| First released | May 26, 2021 |
| Version | 2.6.0 |
| Requires WP | 5.0 |
| Requires PHP | 5.6 |
| Last updated | Oct 3, 2024 |
Alternatives to Social Live Chat Helpdesk
Compare all alternativesPopular plugins with the same tags, the most in common first.
Buttonizer
by Buttonizer
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
- Rank
- #788
- Installs
- 40K+
- 5.0
Chatway Live Chat
by Chatway Live Chat
AI chatbot agent, MCP & human live chat for customer support. Unified chat inbox for website live chat, WhatsApp, Facebook Messenger, Instagram, email
- Rank
- #1,066
- Installs
- 30K+
- 5.0
Chat Button & Custom ChatGPT-Powered Bot by GetButton.io
by GetButton.io
Floating button for chatting with your visitors via WhatsApp, Messenger, Contact form, and more.
- Rank
- #1,343
- Installs
- 20K+
- 4.5
Animated Floating Chat Button
by HABIBUR (Adnan Habib)
Adds an animated floating chat button to the WordPress site, making communication easier.
- Rank
- #3,427
- Installs
- 4K+
- 5.0
Pulsating Chat Button
by aminshah74
Adds a pulsating WhatsApp or Telegram chat button to your site. Pre-filled message, Google Tag and Yandex.Metrica goals.
- Rank
- #3,981
- Installs
- 3K+
- 5.0
Floating Contact Button for MAX and Telegram
by Alexander Alekseenko
A lightweight floating contact button for WordPress with support for Telegram, WhatsApp, Facebook Messenger and MAX.
- Rank
- #5,248
- Installs
- 1K+
- 5.0
Side by side:Social Live Chat Helpdesk vs ButtonizerSocial Live Chat Helpdesk vs Chatway Live ChatSocial Live Chat Helpdesk vs Chat Button & Custom ChatGPT-Powered Bot by GetButton.io