WordPress plugin comparison
GemCRM vs Customer Engagement System
At a glance
- Customer Engagement System has more active installs: 9K+, against 20+ for GemCRM.
- On a typical day, Customer Engagement System is downloaded about 243 times, GemCRM about 5.
- GemCRM is rated higher: 5.0 out of 5 from 1 review, against 4.5 from 340 reviews.
- Customer Engagement System was updated more recently: Oct 30, 2026, against Oct 8, 2026 for GemCRM.
- Both are tested up to WordPress 7.1.4.
- Customer Engagement System has been around longer: since 2015, against 2026 for GemCRM.
Line by line
Customer Engagement System leads on 5 of 6 comparable lines.
| Metric |  GemCRM |  Customer Engagement System |
|---|---|---|
| Popular rank | #26,113 | #2,172 |
| Active installs | 20+ | 9K+ |
| Downloads, last 30 days | 100 | 15.5K |
| Rating | 5.0(1) | 4.5(340) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.28 | ×0.82 |
| Last release | 1 month ago | 11 days ago |
| Requires PHP | 8.1 | 7.3 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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