WordPress plugin comparison
Echo Knowledge Base vs Zendesk Chat
At a glance
- Both have 10K+ active installs.
- On a typical day, Echo Knowledge Base is downloaded about 318 times, Zendesk Chat about 37.
- Echo Knowledge Base is rated higher: 4.9 out of 5 from 124 reviews, against 4.0 from 27 reviews.
- Echo Knowledge Base was updated more recently: Nov 8, 2026, against Aug 20, 2020 for Zendesk Chat.
- Echo Knowledge Base is tested with a newer WordPress: 7.1.4, against 5.5.24 for Zendesk Chat.
- Zendesk Chat has been around longer: since 2010, against 2017 for Echo Knowledge Base.
Line by line
Echo Knowledge Base leads on 6 of 6 comparable lines.
| Metric |  Echo Knowledge Base |  Zendesk Chat |
|---|---|---|
| Popular rank | #1,663 | #1,941 |
| Active installs | 10K+ | 10K+ |
| Downloads, last 30 days | 12K | 939 |
| Rating | 4.9(124) | 4.0(27) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 5.5.24 |
| Search multiplier | ×1.02 | ×0.00 |
| Last release | 1 day ago | 6 years ago |
| Requires PHP | 5.6 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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