WordPress plugin comparison
Echo Knowledge Base vs HB FreshDesk
At a glance
- Echo Knowledge Base has more active installs: 10K+, against 10+ for HB FreshDesk.
- On a typical day, Echo Knowledge Base is downloaded about 318 times, HB FreshDesk about 2.
- HB FreshDesk has no reviews yet.
- Echo Knowledge Base was updated more recently: Nov 8, 2026, against Aug 13, 2026 for HB FreshDesk.
- Echo Knowledge Base is tested with a newer WordPress: 7.1.4, against 7.0.8 for HB FreshDesk.
- Echo Knowledge Base has been around longer: since 2017, against 2019 for HB FreshDesk.
Line by line
Echo Knowledge Base leads on 6 of 6 comparable lines.
| Metric |  Echo Knowledge Base |  HB FreshDesk |
|---|---|---|
| Popular rank | #1,663 | #37,215 |
| Active installs | 10K+ | 10+ |
| Downloads, last 30 days | 12K | 42 |
| Rating | 4.9(124) | No ratings |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.0.8 |
| Search multiplier | ×1.02 | ×0.13 |
| Last release | 1 day ago | 2 months ago |
| Requires PHP | 5.6 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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