WordPress plugin comparison
Custom Help vs Echo Knowledge Base
At a glance
- Echo Knowledge Base has more active installs: 10K+, against 10+ for Custom Help.
- On a typical day, Echo Knowledge Base is downloaded about 318 times, Custom Help about 2.
- Custom Help is rated higher: 5.0 out of 5 from 4 reviews, against 4.9 from 124 reviews.
- Echo Knowledge Base was updated more recently: Nov 8, 2026, against Jul 27, 2022 for Custom Help.
- Echo Knowledge Base is tested with a newer WordPress: 7.1.4, against 6.0.18 for Custom Help.
- Echo Knowledge Base has been around longer: since 2017, against 2022 for Custom Help.
Line by line
Echo Knowledge Base leads on 6 of 7 comparable lines.
| Metric |  Custom Help |  Echo Knowledge Base |
|---|---|---|
| Popular rank | #35,799 | #1,663 |
| Active installs | 10+ | 10K+ |
| Downloads, last 30 days | 28 | 12.2K |
| Rating | 5.0(4) | 4.9(124) |
| Support threads resolved | – | 100% |
| Tested up to | 6.0.18 | 7.1.4 |
| Search multiplier | ×0.00 | ×1.02 |
| Last release | 4 years ago | today |
| Requires PHP | 5.5 | 5.6 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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