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WordPress plugin comparison

Crisp vs Smartsupp

At a glance

  • Smartsupp has more active installs: 20K+, against 10K+ for Crisp.
  • On a typical day, Crisp is downloaded about 242 times, Smartsupp about 188.
  • Smartsupp is rated higher: 4.7 out of 5 from 131 reviews, against 4.6 from 73 reviews.
  • Crisp was updated more recently: Oct 21, 2026, against Oct 4, 2026 for Smartsupp.
  • Both are tested up to WordPress 7.1.4.
  • Smartsupp has been around longer: since 2014, against 2016 for Crisp.

Line by line

Smartsupp leads on 4 of 6 comparable lines.

MetricCrispSmartsupp
Popular rank#1,404#1,208
Active installs10K+20K+
Downloads, last 30 days13.6K5K
Rating4.6(73)4.7(131)
Support threads resolved––
Tested up to7.1.47.1.4
Search multiplier×0.84×0.92
Last release20 days ago1 month ago
Requires PHP5.35.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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