WordPress plugin comparison
Cresta Help Chat vs Zendesk Chat
At a glance
- Both have 10K+ active installs.
- On a typical day, Zendesk Chat is downloaded about 37 times, Cresta Help Chat about 32.
- Cresta Help Chat is rated higher: 5.0 out of 5 from 15 reviews, against 4.0 from 27 reviews.
- Cresta Help Chat was updated more recently: Dec 12, 2025, against Aug 20, 2020 for Zendesk Chat.
- Cresta Help Chat is tested with a newer WordPress: 6.9.11, against 5.5.24 for Zendesk Chat.
- Zendesk Chat has been around longer: since 2010, against 2018 for Cresta Help Chat.
Line by line
Cresta Help Chat leads on 5 of 6 comparable lines.
| Metric |  Cresta Help Chat |  Zendesk Chat |
|---|---|---|
| Popular rank | #2,055 | #1,940 |
| Active installs | 10K+ | 10K+ |
| Downloads, last 30 days | 1K | 914 |
| Rating | 5.0(15) | 4.0(27) |
| Support threads resolved | – | – |
| Tested up to | 6.9.11 | 5.5.24 |
| Search multiplier | ×0.57 | ×0.00 |
| Last release | 11 months ago | 6 years ago |
| Requires PHP | – | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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