WordPress plugin comparison
Chatway Live Chat vs Echo Knowledge Base
Chatway Live Chat
by Chatway Live Chat
30K+ installs5.0
Echo Knowledge Base
by echoplugins
10K+ installs4.9
At a glance
- Chatway Live Chat has more active installs: 30K+, against 10K+ for Echo Knowledge Base.
- On a typical day, Echo Knowledge Base is downloaded about 318 times, Chatway Live Chat about 205.
- Chatway Live Chat is rated higher: 5.0 out of 5 from 776 reviews, against 4.9 from 124 reviews.
- Echo Knowledge Base was updated more recently: Nov 8, 2026, against Oct 27, 2026 for Chatway Live Chat.
- Both are tested up to WordPress 7.1.4.
- Echo Knowledge Base has been around longer: since 2017, against 2023 for Chatway Live Chat.
Line by line
Chatway Live Chat leads on 4 of 6 comparable lines.
| Metric | Chatway Live Chat | Echo Knowledge Base |
|---|---|---|
| Popular rank | #1,065 | #1,663 |
| Active installs | 30K+ | 10K+ |
| Downloads, last 30 days | 5.9K | 12K |
| Rating | 5.0(776) | 4.9(124) |
| Support threads resolved | 100% | 100% |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×2.32 | ×1.02 |
| Last release | 13 days ago | 1 day ago |
| Requires PHP | – | 5.6 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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