WordPress plugin comparison
Chatway Live Chat vs Crisp
At a glance
- Chatway Live Chat has more active installs: 30K+, against 10K+ for Crisp.
- On a typical day, Crisp is downloaded about 242 times, Chatway Live Chat about 204.
- Chatway Live Chat is rated higher: 5.0 out of 5 from 776 reviews, against 4.6 from 73 reviews.
- Chatway Live Chat was updated more recently: Oct 27, 2026, against Oct 21, 2026 for Crisp.
- Both are tested up to WordPress 7.1.4.
- Crisp has been around longer: since 2016, against 2023 for Chatway Live Chat.
Line by line
Chatway Live Chat leads on 5 of 6 comparable lines.
| Metric |  Chatway Live Chat |  Crisp |
|---|---|---|
| Popular rank | #1,065 | #1,404 |
| Active installs | 30K+ | 10K+ |
| Downloads, last 30 days | 6.1K | 13.6K |
| Rating | 5.0(776) | 4.6(73) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×2.32 | ×0.84 |
| Last release | 14 days ago | 20 days ago |
| Requires PHP | – | 5.3 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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