WordPress plugin comparison
BetterDocs vs Custom Help
At a glance
- BetterDocs has more active installs: 30K+, against 10+ for Custom Help.
- On a typical day, BetterDocs is downloaded about 390 times, Custom Help about 2.
- Custom Help is rated higher: 5.0 out of 5 from 4 reviews, against 4.8 from 515 reviews.
- BetterDocs was updated more recently: Oct 12, 2026, against Jul 27, 2022 for Custom Help.
- BetterDocs is tested with a newer WordPress: 7.1.4, against 6.0.18 for Custom Help.
- BetterDocs has been around longer: since 2019, against 2022 for Custom Help.
Line by line
BetterDocs leads on 6 of 7 comparable lines.
| Metric |  BetterDocs |  Custom Help |
|---|---|---|
| Popular rank | #962 | #35,799 |
| Active installs | 30K+ | 10+ |
| Downloads, last 30 days | 27K | 28 |
| Rating | 4.8(515) | 5.0(4) |
| Support threads resolved | 33% | – |
| Tested up to | 7.1.4 | 6.0.18 |
| Search multiplier | ×1.30 | ×0.00 |
| Last release | 27 days ago | 4 years ago |
| Requires PHP | 7.4 | 5.5 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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